Privacy Policy

1. Who We Are

Arjunestate is owned and operated by CHAPARALA BHASKAR PRASAD, 1st Cross Road, Gandhi Nagar, Arjun Consultancy, 583103 Ballari, Karnataka, India.

Privacy contact: noreply@arjunestate.com | +91 81056 56789.

2. Information We Collect

• Account information: name, mobile number, email address, role, OTP verification status, and account preferences.
• Property and requirement information: property details, address, locality, images, map links, budget, preferences, and enquiry messages.
• Transaction information: selected plan, amount, payment reference, payment status, and activation information. We do not store your complete card details, CVV, UPI PIN, or internet banking password.
• Technical information: IP address, browser type, device information, pages visited, cookies, and security logs.
• Communications: support requests, emails, call notes, feedback, and complaint records.

3. How We Use Information

• To create and verify accounts and provide login or OTP services.
• To publish and manage property listings, requirements, subscriptions, and enquiries.
• To connect users with relevant owners, buyers, tenants, agents, builders, or staff.
• To process payment confirmations, activate plans, provide support, and handle refund requests.
• To prevent fraud, abuse, spam, security incidents, and violations of our terms.
• To improve website performance and comply with applicable legal obligations.

4. When We Share Information

We may share limited information with relevant property participants when you submit an enquiry or listing; with payment gateways, hosting, email, SMS, analytics, and technical service providers; with professional advisers; or with authorities where required by law.

We do not sell personal information as a standalone product. Service providers are expected to process information only for the service they provide to us.

5. Payments

Online payments may be processed by Razorpay or another payment provider displayed during checkout. Payment credentials are entered on the payment provider's secure systems and are governed by that provider's privacy and security practices. Arjunestate receives transaction references and status information required to confirm the purchase.

6. Cookies and Similar Technologies

We may use essential cookies for sessions, authentication, security, and preferences, plus limited analytics technologies to understand website usage. You may restrict cookies through your browser, although some account features may stop working correctly.

7. Data Retention and Security

We retain information for as long as necessary to provide the service, maintain transaction and support records, resolve disputes, prevent fraud, and meet legal or accounting obligations. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.

8. Your Choices and Rights

You may request access to, correction of, or deletion of your personal information, subject to legal retention requirements. You may also ask us to stop non-essential promotional communication. Send the request from your registered email or include your registered mobile number so we can verify it.

9. Children's Privacy

Arjunestate is intended for adults who can enter property or service transactions. We do not knowingly solicit personal information from children below the age permitted to contract under applicable law.

10. Third-Party Links and Policy Updates

Our website may link to maps, payment pages, property partners, or other third-party websites. Their policies apply when you use those services. We may update this Privacy Policy as our services or legal obligations change and will publish the revised date on this page.

11. Contact Us

For a privacy question or grievance, email noreply@arjunestate.com, call +91 81056 56789, or write to our business address stated above.